Translation Services

Applicants or Tenants who require assistance in communicating with Metro in their own language can contact us through the Telephone Interpreter Service on telephone: 131 450. People requiring in person interpreter services (i.e. for interviews or appointments with government/support agencies) can contact the Community Relations Commission on telephone 1300 651 500.

Translation services for recently arrived migrants (within first 2 years of settlement in Australia) can access these through the Commonwealth Department of Immigration’s Adult Migrant English Program (AMEP) – the website gives contact details of all AMEP centres. The Community Relations Commission of NSW translates documents for all other purposes.

Applicants or Tenants who are deaf, hearing-impaired or speech impaired can contact us through the National Relay Service on:

TTY/Voice service telephone: 13 36 77 or 1800 555 677
Speak/Listen (SSR) telephone: 1300 555 727 or 1800 555 727

Telstra offers a Disability Equipment program which provides eligible customers with telephones, accessories and teletypewriters (TTYs) for the same rental charge as a standard telephone handset.


See or e-mail or telephone 1800 068 424 (voice) or 1800 808 981 (TTY).

© 2020 by Metro Housing. 


Suite 208,
1 Erskineville Rd
(corner of Wilson St)
Newtown NSW 2042


Tel: 02 9565 4599


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Monday    10am – 4pm

Tuesday    10am – 4pm

Wednesday 1pm – 4pm

Thursday  10am – 4pm

Friday by appointment only


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